Create An Epic Account. You will have the option to receive a refund based on the number of days you have used your pass up to the point when you submit your refund request. Downloadable content (DLC) and in-game currencies are not refundable if purchased separately. It also expands coverage beyond qualifying personal events to cover certain resort closures, such as closures due to COVID-19. First, a little background on how things work at the big North American ski resorts. Shopping Cart, Menu; Close Close Search. Yes. Unused lift tickets are fully refundable until 12 PM on your ticket’s start date. Please refer to the “How are Refunds Determined?” section for additional details. Your failure to opt out of these Terms or your use … Sign In To Your Epic Account * Required. If you use your pass seven or more days, you will not be eligible for a refund. There are some exceptions to this that allow us to offer refunds under certain circumstances. Sign In. document.getElementById('cloak165e2b3f94739b8618df4a37fffd40bf').innerHTML = ''; Under Epic Coverage, you will be eligible to receive a full or prorated refund of your pass purchase for a range of qualifying personal events and covered resorts closures (subject to eligibility and depending on your coverage preferences selected). That’s why we call it the Great Game Guarantee: if you don't think it’s great, return it. If you participate in our auto-renew program, you will have until September 13, 2020 to request a refund of your Pass and opt-out of these Terms. Check out our article on how to cancel your Club Pogo subscription. var addy_text165e2b3f94739b8618df4a37fffd40bf = 'claims' + '@' + 'epicaustraliapass' + '.' + 'com' + '.' + 'au';document.getElementById('cloak165e2b3f94739b8618df4a37fffd40bf').innerHTML += ''+addy_text165e2b3f94739b8618df4a37fffd40bf+'<\/a>'; Your Epic Coverage begins when you purchase your 2021 Epic Australia Pass and agree to the terms and conditions of Epic Coverage. The purchase price of any unused 2020.21 season pass can be transferred to the next winter season with a 3% processing fee. You need JavaScript enabled to view it. Please see the “How are Refunds Determined?” section for additional details. Thank you for your patience. Family passes will be considered used once one member on the pass has used the pass. Check out the Great Game Guarantee Policy for more details. The process to receive a refund is: After the notice of a qualifying resort closure is posted on the Epic Coverage page, you can submit a refund request through the online form between October 1, 2021 and October 31, 2021. No, Epic Coverage only applies to Vail Resorts owned and operated resorts. See Epic Coverage Terms and Conditions for full details. Create An Epic Account. You have until the first day you ski or when passes go off sale to update your preferences, whichever comes first. Certain game editions that include virtual currency and/or content packs are excluded from the Great Game Guarantee. Your choices regarding Epic Coverage will only impact your refund if there is a qualifying resort closure event. Pass holders will be able to make adjustments to their preferences through the “My Account” section of epicaustraliapass.com.au, from the moment that you have completed your pass purchase and have agreed to the terms and conditions. var addy853f126b708ffd3e06943af5046032d4 = 'claims' + '@'; And remember, they’ll have their own refund policy. Please see “How are refunds determined?” for more details. We hope you get the most out of your pass purchase this season, but in the unfortunate event that a qualifying resort closure occurs, Vail Resorts will post a notice on the Epic Coverage page and will include an online form for you to submit a refund request. You can find the Epic Games Store refund policy here. All Resort Closure refunds will be processed at the end of the season. All Vail Resorts owned and operated resorts are covered by Epic Coverage including Perisher, Falls Creek and Hotham as well as the 34 North American owned and operated resorts. Unused lift tickets are fully refundable until 12 PM on your ticket’s start date. You may return eligible EA full game downloads (PC or Mac) and participating third-party titles purchased on EA Desktop or Origin for a full refund. Access your exclusive Epic Pass holder savings, including 20% off food, lodging, lessons, rentals, and more with Epic Mountain Rewards Create Account. As an Epic Pass holder, you get 20% off food, lodging, lessons, rentals, and more Email Address or Username* Password* SHOW HIDE. Yes, there are specific qualifying personal events that are eligible for a refund if the event occurs to you or your qualifying family member and impacts your ability to use your pass during the Core Season. As an Epic Pass holder, you get 20% off food, lodging, lessons, rentals, and more ... and Instagram accounts. Please see the “How are Refunds Determined?” section for additional details. If you bought a bundle of games, including games with extra content, all games and content have to be returned together. You can submit a refund request by emailing a representative at.
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